My Warranty Promise to You
When I work on a garage door, I do it like I am working on my own home. I take real pride in getting the job done right, but I also know that things can go wrong from time to time. That is why every repair and installation I do is backed by a clear, fair warranty.
I have been helping homeowners across Perth since 2015, and if there is one thing I have learned, it is that peace of mind matters. So if something I have worked on does not hold up the way it should, I will come back and make it right. You can read more about who I am and how I work from the About page.
What is Covered
Workmanship warranty
Every job I do comes with a 3 month warranty on workmanship. If something plays up because of the way it was installed or repaired, I will sort it out. No charge, no stress.
Parts warranty
All the parts I use are covered under their manufacturer warranty. That can vary depending on the brand or product, but I will always tell you exactly what is covered and how long. Just hang onto your invoice, it is important if you ever need to make a claim. If you are curious about the service that I cover, check out the full range of garage door services in Perth.
What is Not Included
This warranty covers faults, not damage caused by other things. That means it does not include:
- Accidents, rough use, or neglect
- Storms, flooding, or other weather damage
- Lack of regular maintenance
- Work done by another provider
- Electrical issues outside the door system
Need to Make a Warranty Claim
I keep it simple. Call me on 08-7665-9586 or email [email protected]. If you can include your invoice number, the date I did the work, and a quick description of what is happening, that will help me get it sorted faster.
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Want to see exactly what I offer? Download a copy of my standard warranty to understand what’s covered and how I handle support if anything needs attention after the job. It’s all part of offering service you can count on. |
A Few Tips to Keep Your Door in Top Shape
Looking after your garage door is the best way to extend its life and keep your warranty valid. Here is what I recommend:
- Give the tracks and door panels a quick clean now and then
- Lubricate the rollers, hinges, and springs every few months
- Do not force the door if it gets stuck
- Book in a yearly service, just like a car, it makes a difference
Garage doors do not care about the time of day. If your door stops working or you need help with a warranty issue, I am on call 24/7 to give you a hand. When you book with Garage Door Guys Perth, you are not just getting a service, you are getting support that lasts.
Thanks for trusting me with your garage door. I will not let you down. Just Contact me. I am always happy to help.